Introduction:

daipha.comhường Conversational AI is an end-to-end chatbot platsize combined with a digital assistant designed for the enterprise. Train, build, connect & monitor intelligent chatbots in one chất lượng interface to lớn automate tasks và workflows.

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Using daipha.comhường. Conversational AI, you can integrate chatbots into one quality interface – the Digital Assistant. Instead of having lớn use disparate, solution-based chatbots, employees get a simpler experience. Employees can create a leave sầu request, check LOA approval status, enter a new lead, or kiểm tra the travel expense policy etc. at the same place.

In this blog post, the main ayên ổn is khổng lồ help thiết kế a simple chatbot using daipha.comhường CAI that can be used to lớn check leave of absence approval status from SuccessFactors & display the output result into lớn mobile devices by integrating the bot to lớn Telegram ứng dụng.

Design/Development Steps: 

To start designing the solution, some basic knowledge of daipha.com.. Conversational AI is required along with daipha.com. Cloud Platsize Integrations. Let’s break the design part inlớn three simpler steps called:

daipha.comhường. Cloud Platsize Integration DevelopmentBuilding daipha.comhường CAI Bot và TrainingIntegrating the bot to Telegram app

Step 1. daipha.com. Cloud Platkhung Integration Development:

This particular section describes the development steps involved to lớn retrieve sầu Employee Time Off data from SuccessFactors using a API call and formatting the API response into lớn JSON format to lớn make it an acceptable input structure for the bot.

Integration flow: Overview:

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Configure sender Adapter ‘HTTPS’ like:

Set the Address lớn be called as ‘/employeeTimeInfo/*’ like this:

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The next step, Log API response script will create an attachment log after every message processing or the execution of the iflow.

Now, write the API response in a content modifier step for further use inside the iflow:

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Now deploy the iflow to generate an endpoint like this :

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Please follow these steps khổng lồ create your bot:

Cliông chồng on “+New bot”.Select Perkhung Actions tile with no predefined skills.Enter a name for your bot something lượt thích hrbot.Choose “Type of data” as Non-personal và “End users” as Non-vulnerable.You can select the visibility of bot of your choice.

Now, your bot is created & ready khổng lồ be configured.

Create Intent: 

Now, let’s create intent for the hrbot & lớn bởi vì that please navigate khổng lồ Intents tab under Train and clichồng on “+CREATE”. Please input a name for the intent & a mô tả tìm kiếm. Find below the created intent for the bot:

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Now, We will go bachồng khổng lồ the intent
ask-loastatus lớn add some expressions.

Add Expressions:

Please add expression as much you can to lớn the intent, relevant to lớn the entity & daipha.com CAI recommends adding at least 50 expressions khổng lồ improve sầu the datasets for proper training of the bot.

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You can chạy thử if the correct intent is being executed based on the sentence you type.

On the right-hand side, clichồng on the TEST console. A pop up window will open for testing.

Type some sentences there. If it’s correct, it should detect the keyword “employee”, “Id” and “employee id” as the entity #EMPLOYEE & the ID will automatically be extracted as #NUMBER.

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You can either choose skill type as Business or Floating because the technical purpose of both these skill type is same.

Now, cliông chồng on the created skill add a firing condition of the skill means add a condition for which you want this skill to respond. To do that, go lớn the Triggers tab as shown add the condition:

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You can get the employee ID from this variable memory.employeeId.raw.

You can also add a reply in case the required information is not received while asking the information from bot.

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Finally, we should remix the memory after every call. To vị that,

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Then, ask the BotFather to create new bot.

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Conclusion:

Thanks for checking out this blog. This solution thiết kế is a prototype to vày lot more with the daipha.comhường CAI chatbot and there are lots of improvement scope in this thiết kế. Please let me know your views in the comment section.